ITL04_01_Objectives
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Safe Driver-10
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Safe Driver-draft 6
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ITL04_07_Communicating as the Sender
2722 Views
ITL04_08_Communicating as the Receiver
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ITL04_09_Summary
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conclusion 2
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Safe Driver-draft 8
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description of injury pattern v2
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interview with alleged victim
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interview with first eye witness
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menu 2
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second eye witness testimony
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Safe Driver-draft 8
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Safe Driver-9
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ITL04_00_Tips for becoming a Good Neighbor2
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iServe 2.0
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Value Customers
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Monochronic vs Polychronic
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Adapting Communication Style- Non-Native...
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Micro-aggression
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How Do You Manage Micro Aggression?
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Approach the Conversation with an Open Mind
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Avoid Stereotypes
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Acknowledge Triggers
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Commit to a dialogue rather than debate
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